Privacy Policy

Last updated: August 30, 2026

BRYNDALH operates this store and website, including all related information, content, features, tools, products and services to provide you, the customer, with a personalized shopping experience (the “Services”). BRYNDALH is powered by Shopify, which enables us to provide the Services to you.

This Privacy Policy describes how we collect, use and disclose your personal information when you visit, use or make a purchase or other transaction through the Services, or otherwise communicate with us.

If there is a conflict between our Terms & Conditions and this Privacy Policy, this Privacy Policy will prevail with respect to the collection, processing and disclosure of your personal information.

Please read this Privacy Policy carefully. By using or accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand how your information is collected, used and disclosed as described in this Privacy Policy.

Personal Information We Collect or Process

When we use the term “personal information”, we mean information that identifies you or that can reasonably be linked to you or another person.

Personal information does not include information that is collected anonymously or has been de-identified so that it cannot identify or reasonably be linked to you.

We may collect or process the following categories of personal information, including inferences drawn from this information, depending on how you interact with the Services, where you live, and to the extent permitted or required by applicable law:

• Contact information including your name, address, billing address, shipping address, telephone number and email address.
• Financial information including credit and debit card information, financial account information, transaction details, payment methods, payment confirmations and other payment-related information.
• Account information including usernames, passwords, security questions, preferences and settings.
• Transaction information including the products you view, add to your cart or wishlist, purchase, return, exchange or cancel, as well as your previous transactions.
• Communications with us including information you provide when contacting customer support.
• Device information including information about your device, browser or network connection, IP address and other unique identifiers.
• Usage information including information about how and when you interact with or navigate the Services.

Sources of Personal Information

We may collect personal information from the following sources:

• Directly from you including when you create an account, visit or use the Services, communicate with us or otherwise provide us with your personal information.
• Automatically through the Services including from your device when you use our products or services or visit our websites, including through cookies and similar technologies.
• From our service providers including when we engage them to provide certain technologies and when they collect or process personal information on our behalf.
• From our partners or other third parties.

How We Use Your Personal Information

Depending on how you interact with us or which Services you use, we may use your personal information for the following purposes:

• Providing, personalizing and improving the Services. We use your personal information to provide the Services, including to fulfil our agreement with you, process payments, distribute orders, remember preferences and products you are interested in, send account-related communications, process purchases, returns, exchanges and other transactions, create, maintain and otherwise manage your account, arrange delivery, facilitate returns and exchanges, enable you to post reviews, and provide a personalized shopping experience, such as recommending products related to your purchases. This may include using your personal information to better personalize and improve the Services.
• Marketing and advertising. We may use your personal information for marketing and advertising purposes, such as sending marketing, promotional and advertising communications by email, text message or mail, and showing you online advertisements for products or services on the Services or on other websites, including based on products you have previously purchased or added to your cart and other activity on the Services.
• Security and fraud prevention. We use your personal information to verify accounts, provide a secure payment and shopping experience, detect, investigate or take action against potentially fraudulent, illegal, unsafe or harmful activity, protect public safety and secure our Services. If you choose to create an account, you are responsible for keeping your login credentials secure. We strongly recommend that you do not share your username, password or other access information with anyone else.
• Communicating with you. We use your personal information to provide customer support, respond to your questions, provide effective services and maintain our business relationship with you.
• Legal reasons. We use your personal information to comply with applicable laws or respond to valid legal processes, including requests from law enforcement or government authorities, to investigate or participate in civil proceedings, potential or actual disputes or other legal proceedings, and to enforce or investigate potential violations of our terms or policies.

How We Disclose Personal Information

In certain circumstances, we may disclose your personal information to third parties for legitimate purposes in accordance with this Privacy Policy. Such circumstances may include:

• To Shopify, service providers and other third parties that perform services on our behalf, such as IT management, payment processing, data analysis, customer support, cloud storage, fulfilment and shipping.
• To business and marketing partners to provide marketing services and advertise to you. Our business and marketing partners will use your information in accordance with their own privacy notices.
• When you request or otherwise consent to us disclosing certain information to third parties, for example to ship products to you or through your use of social media widgets or login integrations.
• To our affiliates or otherwise within our corporate group.
• In connection with a business transaction such as a merger or bankruptcy, to comply with applicable legal obligations, to enforce applicable terms or policies, and to protect or defend the Services, our rights and the rights of our users or others.

Our Relationship with Shopify

The Services are provided through Shopify, which collects and processes personal information about your access to and use of the Services in order to provide and improve the Services.

Information you submit to the Services may be transferred to and shared with Shopify and third parties that may be located in countries other than the country where you live, in order to provide and improve the Services.

For more information about how Shopify uses personal information and the rights you may have, please see the Shopify Consumer Privacy Policy:

https://www.shopify.com/legal/privacy/app-users

You can also learn more about Shopify's privacy practices and privacy rights here:

https://privacy.shopify.com/en

Third-Party Websites and Links

The Services may provide links to websites or other online platforms operated by third parties.

If you follow links to websites that are not affiliated with or controlled by us, you should review their privacy and security policies and other terms and conditions.

We do not guarantee and are not responsible for the privacy or security of such websites, including the accuracy, completeness or reliability of information provided on them.

Information you provide in public or semi-public places, including information shared through third-party social networking platforms, may also be visible to other users of the Services and/or users of those third-party platforms.

Our inclusion of such links does not, by itself, constitute an endorsement of the content or owners or operators of such platforms.

Children's Information

The Services are not intended for use by children, and we do not knowingly collect personal information from children under the age of majority applicable in your jurisdiction.

If you are a parent or guardian of a child who has provided us with personal information, you may contact us using the contact information below to request that it be deleted.

Security and Retention of Your Information

Please note that no security measures are perfect or impenetrable, and we cannot guarantee “perfect security”.

Information you send to us may also be insecure during transmission. We recommend that you do not use insecure channels to send sensitive or confidential information to us.

How long we retain your personal information depends on various factors, including whether we need the information to maintain your account, provide Services, comply with legal obligations, resolve disputes or enforce other applicable agreements and policies.

Your Rights and Choices

Depending on where you live, you may have some or all of the following rights in relation to your personal information.

These rights are not absolute, may apply only in certain circumstances and, in some cases, we may refuse your request as permitted by law.

• Right of access and information. You may have the right to request access to the personal information we hold about you.
• Right to deletion. You may have the right to request that we delete personal information we hold about you.
• Right to correction. You may have the right to request that we correct inaccurate personal information.
• Right to data portability. You may have the right to receive a copy of your personal information and request that we transfer it to a third party, in certain circumstances and subject to applicable exceptions.
• Right to manage marketing communications. You may unsubscribe from marketing emails at any time by using the unsubscribe option included in our emails. We may still send non-marketing communications, such as messages relating to your account or orders.

For Residents of the European Economic Area and the United Kingdom

If you are located in the European Economic Area or the United Kingdom, and subject to applicable legal exceptions and limitations, you may also have the following rights:

• Right to object to or restrict processing. You may have the right to request that we stop or limit our processing of your personal information for certain purposes.
• Right to withdraw consent. Where we rely on your consent to process your personal information, you have the right to withdraw that consent. Withdrawing consent does not affect the lawfulness of processing carried out before consent was withdrawn.

You may exercise your rights where indicated within the Services or by contacting us using the contact information below.

For more information about how Shopify processes personal information and the rights you may have, including rights relating to information processed by Shopify, please visit:

https://privacy.shopify.com/en

We will not discriminate against you for exercising any of your rights.

We may need to verify your identity before processing your request, in accordance with applicable law.

We will respond to your request within the time required by applicable law.

Complaints

If you have a complaint about how we process your personal information, please contact us using the contact information below.

Depending on where you live, you may also have the right to lodge a complaint with your local data protection authority.

For residents of the European Economic Area, you can find a list of relevant data protection authorities through the European Data Protection Board:

https://edpb.europa.eu/about-edpb/about-edpb/members

International Transfers

We may transfer, store and process your personal information outside the country where you live.

Where required by applicable law, when transferring personal information outside the European Economic Area or the United Kingdom, we will use recognized transfer mechanisms such as the European Commission's Standard Contractual Clauses or equivalent safeguards, unless the transfer is made to a country recognized as providing an adequate level of protection.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for operational, legal or regulatory reasons.

We will post the updated Privacy Policy on this website, update the “Last updated” date and provide any notices required by applicable law.

Contact

If you have any questions about our privacy practices or this Privacy Policy, or if you wish to exercise any of your rights, please contact us:

Bryndalh Creativ Group Handelsbolag
Email: info@bryndalh.com
Phone: 0702296714
Registered address: Matilda Jungstedts väg 7, 121 33 Enskededalen, Sweden
Shipping address: Järpvägen 15, 756 53, Sweden

In accordance with applicable data protection laws, we are the controller of your personal information.