Shipping policy
Shipping Policy
Processing
All orders are carefully packed and shipped from Sweden.
Orders are normally processed within 1–2 business days before being dispatched. Orders placed on weekends or public holidays will be processed on the next business day.
Once your order has been dispatched, you will receive a tracking link by email where tracking is available.
Delivery Times
Estimated delivery times are counted from the date your order is dispatched.
- Sweden: 1–4 business days
- European Union: 3–7 business days
- Norway: 3–7 business days
Delivery times are estimates and may vary depending on the destination, carrier handling, customs procedures and other circumstances outside our control.
Shipping Costs
Sweden: Free shipping on all orders.
European Union: Standard shipping 199 SEK.
Norway: Standard shipping 179 SEK.
Shipping options and costs are displayed at checkout before payment.
International Shipping
We currently ship to Sweden, selected countries within the European Union, and Norway.
Shipping to other countries is currently unavailable.
We may expand our shipping destinations in the future.
Customs, Duties & Taxes
Orders shipped to destinations outside the European Union, including Norway, may be subject to import duties, taxes or other fees imposed by the destination country.
Any customs duties, import taxes or carrier handling fees that may apply are the responsibility of the customer unless otherwise stated at checkout.
Customs charges are determined by the authorities in the destination country and are outside of our control.
We recommend checking your local customs regulations before placing an international order if you are unsure about potential charges.
For shipments outside the EU, customs declarations may be required as part of the shipping process.
Tracking
Once your order has been dispatched, you will receive tracking information by email when tracking is available.
Please allow some time for tracking information to become active after your order has been handed over to the carrier.
Incorrect or Incomplete Addresses
Please make sure your delivery address is correct and complete when placing your order.
If an order is returned to us because the address provided was incorrect or incomplete, or because the parcel was not collected within the carrier's holding period, additional shipping or return costs may apply.
Damaged Packages
We carefully package every order to help protect your purchase during transit.
If your package arrives visibly damaged, please document the damage and contact us as soon as possible after receiving it. If the product itself is damaged, please include photographs of the package and the product when contacting us so that we can assist you.
Contact
For shipping-related questions, please contact us at info@bryndalh.com.